Shipping Policy

🚚 Shipping & Delivery Guide

At uvnkrsvlmβ„’, we believe your experience starts the moment you place an order ✨
Our goal is simple β€” deliver your items safely, efficiently, and with care.

🌍 Our Delivery Approach

To improve efficiency and reduce unnecessary waste, many of our products ship directly from trusted warehouses and fulfillment centers.

This helps us:

βœ” Keep pricing fair & competitive
βœ” Reduce excess packaging
βœ” Deliver faster with optimized logistics

πŸ“¦ Order Processing

Every order goes through careful preparation before shipping.

⏳ Processing Time: 2–5 business days
πŸ”₯ During peak seasons: up to 6 business days

πŸ’° Shipping Fee: Flat rate of $6.99 per order

πŸ•’ Estimated Delivery Time

Delivery varies by location:

πŸ‡ΊπŸ‡Έ United States: 8–14 business days
πŸ‡¨πŸ‡¦πŸ‡¬πŸ‡§πŸ‡¦πŸ‡Ί Canada / UK / Australia: 10–16 business days
🌎 Other Regions: 14–21 business days

Please note: delays may occur during holidays or due to customs.

πŸ“ Order Tracking

Once shipped, you’ll receive a tracking email πŸ“©

β€’ Tracking may take 1–3 days to update
β€’ Temporary delays in updates are normal

Rest assured β€” your order is on the way πŸš€

🌐 International Orders

For global deliveries (DDU – Delivered Duty Unpaid):

β€’ Import duties & taxes are the customer’s responsibility
β€’ Customs clearance times may vary by country
β€’ We are not responsible for customs-related delays

✏️ Order Changes & Cancellations

Need to update your order?

πŸ“§ Contact us within 12 hours of purchase:
service@envaiog.com

⚠️ Once processing begins, changes or cancellations may not be possible.

πŸ“¦ Damaged or Lost Packages

We’ve got you covered 🀝

Damaged items:
Send photos within 72 hours β€” we’ll arrange a replacement

Lost shipments:
If confirmed by the carrier, we’ll resend your order at no extra cost

πŸ’¬ Contact Us

uvnkrsvlmβ„’
Charleston Treasure LLC
1470 Ben Sawyer Blvd
Mount Pleasant, SC 29464
United States

πŸ“ž (843) 284-7222
πŸ“§ service@envaiog.com

πŸ’› Our Commitment

We’re dedicated to delivering your order reliably and responsibly β€”
so you can enjoy a smoother, more comfortable everyday life.